General Question for the Week of October 12, 2015

General Compliance Question of the Week

Question:

Does CMS offer any support for providers who are having trouble submitting claims with ICD-10?

Answer:

For help related to claims, always contact your Medicare administrative contractor (MAC). When “other issues” arise, the Centers for Medicare & Medicaid Services direct providers to email the ICD-10 Coordination Center at icd10@cms.hhs.gov or even the new ICD-10 ombudsman, Dr. Bill Rogers, at ICD10_ombudsman@cms.hhs.gov.

Disclaimer: Every reasonable effort was made to ensure the accuracy of this information at the time it was published. However, due to the nature of industry changes over time we cannot guarantee its validity after the year it was published.